TERMS, CONDITIONS AND PRIVACY
By booking the services of The French Polishing Company Limited, you agree to abide by the terms, conditions, and privacy policy listed here.
In the following terms, conditions, and privacy policy, “We”, “Us”, and “Our” refer to The French Polishing Company Limited.
We endeavour to provide all our customers with the highest level of service. These Terms and Conditions apply to and govern all contracts under which we, our affiliates, subsidiaries, agents, or contractors acting on our behalf agree to supply services and goods. They shall prevail over any terms and conditions of you, the client, whether referred to in your order, correspondence, or elsewhere, or implied by trade custom or course of dealing. Any purported provisions to the contrary are hereby excluded. No variation of these Terms and Conditions shall be effective unless previously agreed in writing.
Prices
Prices and promotional offers are subject to change without notice. All services (including special offers and promotions) are subject to availability.
If a project changes from the original quoted specification, we reserve the right to charge for any additional work undertaken at our current daily rate. You will be informed of this procedure before any additional work begins.
Projects require a 50% deposit prior to commencement to cover material costs, confirm the booking, and arrange administration. The remaining balance is payable on the day of completion.
Payment Terms and Cancellations
All payments must be made within 14 days of the date of invoice.
If payment is not received in full within this period, we reserve the right to charge interest on any outstanding balance at the statutory rate permitted under the Late Payment of Commercial Debts (Interest) Act 1998, starting 14 days after the invoice date.
We also reserve the right to cease work immediately to avoid incurring additional costs.
Liability
We shall under no circumstances be liable for any loss, damage, or injury of any kind, whether direct, consequential, or otherwise, arising in connection with the execution of a contract, or from any other cause (whether or not due to the omissions of us, our staff, contractors, or agents), in excess of the total contract invoice value.
Force Majeure
We shall not be liable for any loss or damage suffered as a result of a contract being delayed, hindered, or made uneconomic by circumstances beyond our control, including but not limited to:
(a) Acts of God, riot, strike, lock-out, trade dispute, labour disturbance, restriction or ban on overtime, accident, fire, flood, or storm;
(b) Failure by you to provide adequate instructions or information in due time;
(c) Failure by any third party to carry out their part of the work or fulfil their obligations when required.
Claims
All claims in respect of materials, goods, or non-execution of the contract must be made in writing and received by us no later than 14 days after completion of the work.
Data Protection (GDPR)
We are committed to respecting your privacy. We will keep your information safe, never misuse it, and never pass it on to other companies without consent.
Our Privacy Policy explains how we collect and use personal information. We recommend reading it in full before using our website or submitting any personal data so that you fully understand how your information is used.
Waiver
Any waiver by us of any breach of these Terms and Conditions shall be valid only if given in writing.
Law
All contracts to which these Terms and Conditions apply shall be governed and construed in accordance with the laws of England and Wales, and the parties hereby submit to the exclusive jurisdiction of the courts of England and Wales.
Privacy Policy
This privacy policy (“policy”) explains how The French Polishing Company Limited (“we”, “us”, “our”) uses and protects the data you provide when you visit and use frenchpolisher.co.uk (“website”, “service”).
We reserve the right to change this policy at any time.
What Data We Collect
When you visit the website, we may collect the following data:
Your IP address
Your contact information and email address
Why We Collect Your Data
We collect your data for the following reasons:
To better understand your needs
To improve our services and products
To send promotional emails we believe you’ll find interesting
To contact you for surveys or market research
To customise our website according to your preferences and behaviour
Safeguarding Your Data
The French Polishing Company Limited is committed to keeping your data secure and confidential. We have implemented appropriate technologies and software to prevent data theft, unauthorised access, or disclosure.
Our Cookie Policy
Once you agree to allow our website to use cookies, you consent to the collection of data regarding your online behaviour (e.g. pages visited and time spent on the site).
This data helps us customise our website and improve your user experience. Once used for statistical analysis, the data is permanently deleted from our systems.
Cookies do not give us access to your computer or any personal information beyond what you choose to share.
You can disable cookies at any time by changing your internet browser settings.
Restricting the Use of Your Personal Data
You may choose to restrict the collection or use of your personal data at any time. To do so, please contact us via email and we will update your preferences.
The French Polishing Company Limited will not lease, sell, or distribute your personal information to third parties unless required by law.
Your personal information will only be used to send you promotional materials if you have consented to receive them.